Flora Shading
Last updated: April 2026
Flora Shading collects personal data that you voluntarily provide when interacting with our website, services, and communication channels. This includes your name, email address, phone number, company name, job title, project details, and any other information you submit through our contact forms, quote request forms, newsletter sign-up, or WhatsApp Business messaging. We also automatically collect certain technical data such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
We process your personal data for the following purposes: responding to your inquiries and providing product or project information; processing quote requests and facilitating dealer communication; sending marketing communications and newsletters (only with your explicit consent); improving our website functionality, content, and user experience; analyzing website traffic and usage patterns; complying with legal and regulatory obligations; and maintaining the security of our website and services.
Flora Shading uses WhatsApp Business API to communicate with customers and dealers. When you contact us through WhatsApp or opt in to receive messages, we may collect your WhatsApp phone number, profile name, and message content. We use this data to respond to your product inquiries, provide quotation support, share product catalogs and technical documentation, and send service-related notifications. Your WhatsApp communication data is processed in accordance with Meta's WhatsApp Business Terms of Service. You can opt out of WhatsApp communications at any time by sending 'STOP' or contacting us at contact@florashading.com.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: your consent (for marketing communications and newsletter subscriptions); performance of a contract or pre-contractual measures (for quote requests and dealer inquiries); our legitimate interests (for website analytics, security, and improving our services); and compliance with legal obligations (for tax, accounting, and regulatory requirements). Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
We do not sell your personal data. We may share your information with the following categories of recipients: authorized Flora Shading dealers in your region to process your inquiry or quote request; technology service providers who assist us in operating our website and services (hosting, email delivery, analytics); Meta Platforms Inc. in connection with WhatsApp Business communication; payment processors for financial transactions; and legal authorities when required by law. All third-party service providers are contractually obligated to protect your data and process it only on our instructions.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. These measures include SSL/TLS encryption for all data transmissions, secure server infrastructure, access controls and authentication, regular security assessments, and employee confidentiality obligations. While we strive to protect your data, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Our website uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies (such as Google Analytics) help us understand how visitors interact with our website. Marketing cookies may be used to deliver relevant advertisements. You can manage your cookie preferences through your browser settings or our cookie banner. For detailed information about the cookies we use, please refer to our cookie settings.
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data: the right of access — to request a copy of the data we hold about you; the right to rectification — to request correction of inaccurate data; the right to erasure — to request deletion of your data under certain circumstances; the right to restrict processing — to limit how we use your data; the right to data portability — to receive your data in a structured, machine-readable format; the right to object — to object to processing based on legitimate interests; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at contact@florashading.com. We will respond within 30 days.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Contact form submissions and quote requests are retained for up to 3 years. Newsletter subscription data is retained until you unsubscribe. WhatsApp Business communication records are retained for up to 2 years. Website analytics data is retained for 26 months. Financial and accounting records are retained as required by law (typically 7 years). After the retention period expires, your data is securely deleted or anonymized.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including Turkey and the United States. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or adequacy decisions. By using our services, you acknowledge that your data may be processed in these jurisdictions.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post any material changes on this page and update the 'Last updated' date. We encourage you to review this policy periodically. Continued use of our website and services after changes are posted constitutes your acceptance of the revised policy.
Flora Shading is the data controller responsible for your personal data. If you have questions about this Privacy Policy, wish to exercise your data rights, or want to file a complaint, please contact us at: contact@florashading.com. You also have the right to lodge a complaint with your local data protection supervisory authority.